What payment methods do you accept?
Most major payment methods are offered but can vary for certain markets. At checkout you will be able to see the available payment methods to choose from.
Where do you ship from?
Victoria, British Columbia, Canada.
How much does shipping cost?
Shipping charges vary depending upon your location in North America.
When will my order arrive?
Orders are shipped out within 1-3 business days. Our website displays an estimated delivery date on all products along with a tracking number once the order has been shipped. Sorry, these dates are NOT guaranteed and exclude time delays due to natural disasters/pandemics.
Do you offer worldwide shipping?
We only ship to Canada and US at the moment.
Can I order a gift card online?
At this time we do not offer the option to purchase gift cards online but we’re working to make this available soon.
Can I request certain candies or create a custom order?
Yes! For all custom requests/orders, please contact us at yum@ohsugar.ca or call us at 778-440-9192.
Do you offer corporate orders?
Yes! For all corporate needs, please contact us at yum@ohsugar.ca
How do you source your candy?
We source chocolates and sweets from around the world and love searching for new products and the most popular items worldwide. We make it our mission to help our customers find those candies that they haven’t seen in years! We strive to carry unique items that are hard to find and that are also made with quality ingredients such as no GMO, no high-fructose corn syrup and made with natural sweeteners and colours. We love carrying local products and working with local vendors to carry items in our shop. Watch for our Local Items category coming soon. 😊
I have more questions and /or want to talk candy more specifically ... how can I reach you?
You can hit up our Contact page, email us at yum@ohsugar.ca or call us at 778-440-9192.